Submit Track and View Income Tax Grievance on the e-Filing Portal

The Income Tax Department (ITD) has introduced Grievance on the e-Filing portal to streamline taxpayer issue resolution. Here's what it entails: Purpose: Facilitates paperless complaints covering various concerns like Assessing Officer, e-Filing portal, CPC, TRACES, NSDL, UTI, SBI refund services, and DIT Systems.

Efficiency: Ensures prompt resolution by integrating offline and online complaint mechanisms, preventing duplication, and automatically assigning complaints to relevant departments. Types of Grievance: Covers e-Filing, AO, CPC-TDS, UTIITSL, NSDL, CPC-ITR, SBI, and DIT Systems.

Filing Process: Visit e-Filing portal, enter details, login if needed, submit grievance details, receive success message and transaction ID.

Tracking: Access "View Grievance" option, input Grievance Acknowledgement Number, PAN/TAN, and mobile number for tracking or viewing grievance status.