Important Keyword: Income Tax, Income Tax Account, ITR Refund, ITR Service Request, Refund & Notices.

How to submit refund reissues request?

The Service Request feature is accessible to registered users on the e-Filing portal. This functionality allows users to submit requests for refund reissues, particularly in instances where the initial refund reissues failed. Additionally, users can file a condonation request under the Service Requests tab. When a refund fails, taxpayers can initiate a refund reissues request on the e-Filing portal after receiving communication from the Centralized Processing Centre (CPC). The primary reasons for refund failure typically include:

1. Incorrect Bank Details: Errors or inaccuracies in the provided bank information lead to refund failure.
2. Incorrect Residence Address: Refund may fail if the residence address provided is inaccurate or outdated.
3. Name Mismatch: A discrepancy between the name on the refund and the bank account holder’s name can result in refund failure.
4. Expired Cheque or Closed Bank Account: Refunds may fail if the issued cheque has expired or if the designated bank account is closed.

Steps to Submit refund reissues request

1. Visit e-Filing portal
   Login to the e-Filing portal using the user ID and password.
2. Refund Reissue
   Post login, click on Services > Refund Reissue from the dashboard.
3. New Refund Reissue Request
   On the Refund Reissue page, the details and status of refund reissue requests you have raised is displayed. To create a new request for refund reissue, click Create Refund Reissue Request.
4. Select the Record 
   On the Create Refund Reissue Request page, select the record for which you want to submit request of refund reissue and click Continue.
5. Select the Bank Account
   On the Select a Bank Account page, select the bank account where you would like to receive the refund and click Proceed to Verification.
6. Success Message
   After successful verification of the bank details, select your preferred option on the verification page. After successful e-Verification, a success message along with a Transaction ID will be displayed. Please keep a note of the Transaction ID for future reference. You will also receive a confirmation message on the email ID and mobile number registered with e-Filing portal.
   

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Official Income Tax Return filing website: https://incometaxindia.gov.in/