Important Keyword: Compliance Portal employs Campaign.
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Compliance Portal
The Income Tax Department has progressively embraced digital transformation to improve taxpayer services and ensure compliance. One such initiative is the Compliance Portal, which offers features such as the e-Campaign History to enhance transparency and facilitate better interaction between taxpayers and the tax authorities. The Compliance Portal employs a proactive approach to engage taxpayers through its campaign management system. Through various communication channels like email, SMS, phone calls, notices, and letters, taxpayers are prompted to visit the compliance portal and address identified issues promptly.
What is e-Campaign History?
The e-Campaign History section within the Income Tax Compliance Portal is a record of all campaigns initiated by the tax department to encourage voluntary compliance among taxpayers. It contains details of communications sent to taxpayers regarding discrepancies or compliance-related issues identified by the department. These campaigns are primarily aimed at increasing awareness and promoting timely action by taxpayers.
To access their communication history, taxpayers can follow these simple steps:
Step 1: Log in to the Income Tax e-Filing Portal using PAN and password.(https://www.incometax.gov.in/)
Step 2: Navigate to the Compliance Portal in Pending Action Tab.

Step 3: Go to the e-Campaign section.

Step 4: Choose the Assessment Year for which you want to view e- campaign history.
By following these steps, taxpayers can conveniently view their interaction history and take necessary actions to ensure compliance with tax regulations.
Objectives of e-Campaigns
- Promote Voluntary Compliance: Encouraging taxpayers to file accurate returns and disclose all relevant information.
- Transparency: Providing clear insights into why a taxpayer has been contacted.
- Ease of Communication: Facilitating seamless two-way communication between taxpayers and the tax department.
- Reducing Litigation: Minimizing disputes by resolving compliance issues early.
Conclusion
The e-Campaign History feature is a strategic initiative designed to enhance tax compliance by fostering transparency and proactive communication. Taxpayers should routinely review their compliance portal and promptly address any campaign alerts to prevent potential legal issues and ensure a hassle-free tax filing experience.
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Official Income Tax Return filing website: https://incometaxindia.gov.in/